Is the plastic BPA free?
The main material of our products is borosilicate glass and stainless steel, they are all BPA free, no plastics touch the boiling water inside the electric kettle including the lid, it fully preserves the true taste of mineral water for your perfectly flavored beverages .
How do I descale it?
You can add equal parts of water and white vinegar to the kettle. Bring to a boil and let it sit for 15 minutes. Pour out and rinse.
How long does the guarantee last?
Based on the confidence in the quality of the product itself and giving consumers the greatest peace of mind, the device is protected within 3-year, so you can buy with confidence ever after.
How long is the cord?
The cord extends 27 inches from the base. I have wound the cord around the inside of the base to only extend 14 inches.